Dell Help and Support

How to Restore Dell Inspiron 1300 to Factory Settings

Reason

If your Dell laptop computer has been attacked by a virus, a factory restore will clean out your hard drive and the virus as well. A factory restore is also a good idea if your computer's performance is less than satisfactory, or running unusually slow. It's also a smart idea to perform a factory restore before selling or giving away your computer, to keep your information safe

Solution

1. Backup Data

Click "Start" and then "Control Panel."

Select "System and Maintenance" in the Control Panel, then select the "Backup and Restore Center."

Click "Back up files" under "Back up files or your entire computer." If the "User Account Control" window appears, type in your administrator password, and click "Continue."

Select the location where you would like to save the backup files in the "Where do you want to save your backup?" window. Click either "On a hard disk," "CD or DVD" or "On a network," and then specify the location. If you selected "On a hard disk," save the backup to an external drive such as a USB key or USB hard drive.

Click "Next."

Check the boxes next to the file types you wish to back up in the "Which file types do you want to back up?" window. Then click "Next."

Leave the default settings as they are found in the "How often do you want to create backup?" window. Save your settings and start the file backup.

Proceed to the next section once the "Backup Complete" message appears on your screen.
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How to Connect a Printer to a Dell 1501 Laptop

Reason

The Dell Inspiron 1501 laptop is a solid performing, all around computing machine. This laptop has a 15.4" screen, weighs less than 7 lbs., and still has all of the features that any business person or college student would need. With numerous ports and all system functionality, this computer can easily connect to a wireless mouse, scanner, as well as a printer. This article will outline the process to connect your existing printer to the Dell 1501 laptop.

Solution

Make sure the computer is on and no other programs are running. Insert the CD that came with the printer and allow the printer software to add the proper print drivers to your computer. Connect the power cord for the printer to the printer and plug it in. Connect the printer cable to the printer. The printer cable can be one of two types: a USB cord or parallel cable.
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How to Install the Audio Driver After Re-installing the Operating System in Dell

If there is no audio after reinstalling Windows it is usually because the drivers were not installed in the correct order. Often you will get an error message, because the Notebook System Software and chipset drivers were not installed correctly and the audio chip on the motherboard is not recognized. In this situation "usually" a fresh install of the OS is not required, just re-installing the NSS and chipset correctly. If that doesn't work then a full re-installation may be necessary. [Note that if you re-installed the operating system by using "PC Restore" or " http://www.techbuddiesonline.com/Pages/Dell_support.aspxFactory Image Restore" you do not need to re-install the drivers because they were included in the restoration image. This is the best method of re-installing the OS because you avoid all of the problems that can occur when installing the drivers.]

and use the dropdown box there to select your Operating System. Install in this order:

a. Dell Notebook System Software (on your downloads page expand the System Utilities category). Download, install and restart.

b. Intel Mobile Chipset software (expand the Chipset category). Download, install and restart.
(Models with AMD cpu use the AMD processor driver.)

c. Install the drivers including the audio driver (expand the Audio category).
http://www.techbuddiesonline.com/Pages/Dell_support.aspx'
Install only the Crystal, Sigmatel, IDT, or Realtec. If there is any Creative Labs or Audigy software in your Audio category do not install it before the regular audio drivers are installed and working properly. An attempt to install the Creative Labs software before the audio driver can cause Windows Audio Service to permanently shut down.

Notes:

On the downloads page you will see the terms "optional" and "recommended". These terms are guidelines for when you are updating a driver. They do not apply to the situation described here when you are installing drivers after a fresh Windows installation, so ignore them for now.

Windows XP SP1 should be upgraded to SP2 before installing the audio driver, but SP 2 may require that the UAA hotfix be installed. Get it from . Windows XP SP3 already has the UAA hotfix.

If there are problems with the downloaded drivers and if you have the original OS reinstallation disc & the drivers utility disc, I would install from those instead of downloading, because those will have the same configuration combination that is known to work on your computer (the same configuration that was on the computer when it was new) then after the audio is working you can go online to update the drivers if necessary.

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How to Dell Windows Vista Recovery from Factory image

Start the computer.
As the computer starts, press the F8 key until the Advanced Boot Options menu appears on the screen.
Press the (Down Arrow) to select Repair Your Computer on the Advanced Boot Options menu, and then press Enter.
Specify the language settings that you want, and then click Next.
Log in as a user who has administrative credentials, and then click OK.
Click Dell Factory Image Restore.
In the Dell Factory Image Restore window, click Next.
Click to select the check box for Yes, reformat hard drive and restore system software to factory condition.
Click Next. The computer is restored to the default factory configuration.
When the restore operation is completed, click Finish to restart the computer.

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How to Dell PC XP Restore by Symantec Utility

Power the computer on.
When the Dell screen appears press and hold the key on the keyboard, press the key, then release them both at the same time.
The Dell PC Restore by Symantec window appears.
Click the Restore button or press the key to highlight Restore and press the key.
A caution message appears advising that all data will be lost.
Click the Confirm button or press the key to highlight Confirm and press the key.
The Progress window appears. Once the process is begun, Dell PC Restore usually takes only 8 to 10 minutes to complete.
When the restore is complete, the message The system recovery process was successful appears.
Click the Finish button or press the key to highlight Finish and press the key.
The computer will restar

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Why did my Dell System not come with Disks?

Dell prides itself on listening to its customers! Dell is committed to delivering the best products and solutions as well as maintaining its commitment to the environment. We recognize that storing piles of disks and locating them when in need can be time consuming and decrease productivity in your organization or livelihood. We have come out with two

backup and recovery software products, with these products you can backup and restore your computers data to a Disk or USB Memory Key at your discretion. You can also restore your system to the factory image from the hard drive or in some cases the Disk or USB Memory Key you have made using this software

Dell Support-Go Easy With Computer And Explore New Avenues

Dell has apparently grown so much that you will hardly find a space in the computing era, which is devoid of it. Dell computer, printer and laptop have become the vogue for students and professionals. People of all age groups are making use of the Dell Technology to fulfill their expectation and ultimate dream. Dell has important tie-up with leading software vendors and service providers like Microsoft, Flight Options, Tripleplay Services and others, and by the way it is exploring its technology to new avenues.

Dell Support is a dedicated wing of the organization for delivering customer support service for all Dell products, and it has been categorized for home, business and enterprise users to serve the purpose in a well-managed and organized manner. Each of the support portals has again different sub-categories as Dell driver support software support, printers support, and more. Navigate to the quick help categories such as ‘Additional Resources’, ‘Top Solutions’ and ‘Other Support Tools’ to get ready-to-follow solutions, and fix most of the computer problems on your own. Under software support you need to select the operating system first, and then you can explore the related pages, and your topics. For example on selecting Windows 7 you can get help for upgrading your machine to Windows 7 and fix bunch of problems associated with a Windows 7-based system.

Estimating the Dell market share the third-party service providers are also paying attention towards the brand. You may get technical support for Dell computerlaptop and printer from any online computer support portal. Usually, they cater support for all Windows operating systems for life-time, unlike the Microsoft Supportwhich usually ceases after some restricted time. Next, they cater brand-independent support, which means no matter what peripherals you are running or what networking devices you own, you are entitled for the tech support. Using their video-tutorial and self-help columns you can fix many of the software issues on your own. To help you with your queries they do have a separate tab, “Frequently Asked Questions”, which can be interesting for the novices. You can fix system errors, blue-screen error, driver update problem, system crash, Windows Start-up, malware issues and more with the effective use of their benevolent databases. Setting-up and configuring e-mail, and troubleshooting of Internet Explorer, Windows Media Player, Windows Mail and other programs are quite easy if you dare to take the charge.

Garner new products’ information, read their reviews, product comparison and details of emerging technologies, and the latest news and more right at one place.

However, if you are not comfortable with Windows troubleshooting, router set-up and configuration or other you can order a support via phone or e-mail. Drop your request and the concerned technical group will be taking care of the problems within a stipulated time-frame. Their technicians may ask for the remote access of the system, and may reinstall and activate Windows or do other desired troubleshooting to leave behind your Dell system running smooth and in an error-free state. They can also help you with data recovery and system restore under extreme conditions.